Grand Mercure Hanoi
Grand Mercure Hanoi offers 5-star experience and immerses you in the authentic Vietnamese culture with a sense of contemporary chic. From business to leisure, with family, friends or colleagues, our guests are able to experience and participate in our first-class services and well-design facilities. The story of Hanoi will be discovered through our exquisite dining experiences, rooftop sky bar and stunning glass-walled rooftop swimming pool and many more. At Grand Mercure Hanoi, we want our guests to perceive us through our sincere, proud and charming as well as connecting to the value of Vie...
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General
- 24-hour reception
- Wi-Fi
- Hotel Safe
- BBQ facilities
- Elevator / Lift
- Electric kettle
- Towels and bed linen
- Smoking area
- Cloakroom
- Mobile phone coverage
- Air conditioning in public areas
- Banquet hall
- Non-smoking area
- Newspaper stand
- Breakfast room
Entertainment
- Outdoor Rooftop Swimming Pool
- Poolside snack bar
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Lunch
- Vegetarian meal
- Room service
- Special dietary options
- Highchairs
- All inclusive
- All inclusive without drinks
- Café
- Dining area
- Rooftop bar
- Show cooking
- Continental breakfast
- Early bird breakfast
- Gluten-free meals
- Set menu dinner
- Snacks
- Full board
- Full board with drinks
- Full board without drinks
- Half Board
- Half board with drinks
- Half board without drinks
- À la carte dinner
- Oven
- Air conditioning in Restaurant
- Swim-up bar
- Breakfast and dinner
- Breakfast a la carte
- Breakfast and lunch
- Breakfast buffet
- Hot Breakfast
- Set menu lunch
Parking and Transport
- Car park
- Airport Transfer (Extra cost may be applicable)
- Transfer service
- Secure parking
Services
- Laundry Service
- Concierge
- Luggage Storage
- Newspapers
- Fax & Photocopy Service
- 24-hour security
- Bellboy service
- Late Check-out
- Local and international calls
- Multilingual staff
Sports
- Gym/Fitness center
Cleanliness & Safety
- Smoke detector
- Medical service
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Secretarial service
Health & Safety (COVID)
- Accor - ALLSAFE
- Planet 21 – Accor
- Health&Safety Rating: 4
Things to keep in mind
- Non-smoking establishment
- Charges for late arrival
- Deposit on arrival
- Early Check-in
- Early departure
- Flight information required
- Identification card at arrival
- Minimum check-in age
- LGTBIQ friendly
Methods of Payment
- American Express
- JCB
- MasterCard
- Visa
Health
- Spa facilities
- Steam bath
- Massage (Additional charge)
- Spa treatments
Hotel type
- hotel
Room facilities (Standard room)
- Bathroom
- Desk
- Electric Kettle
- Hairdryer
- Ironing set
- Make-up mirror
- Mini fridge
- Safe
- Shower
- Smoke detector
- Tea and coffee making facilities
- TV
- Wake-up service
- Wheelchair-accessible
- Wi-fi
Grand Mercure Hanoi
Planet 21 is a sustainability program by Accor, a world-leading Augmented Hospitality Hotel group. The group has more than 5100 hotels across 110 countries. The Accor Planet 21 program builds upon an action plan that includes more than 60 different actions hotels can take to operate more sustainably. These actions relate to four topics: including employees, involving clients, innovating with partners, and involving local communities. Additionally, the program focuses on healthy and sustainable food with a ban on food waste and a move towards carbon-neutral buildings. Accor Hotels can achieve 1 of 4 levels; Bronze, Silver, Gold, or Platinum.
Planet 21 is a sustainability program by Accor, a world-leading Augmented Hospitality Hotel group
The group has more than 5100 hotels across 110 countries. The Accor Planet 21 program builds upon an action plan that includes more than 60 different actions hotels can take to operate more sustainably. These actions relate to four topics: including employees, involving clients, innovating with partners, and involving local communities. Additionally, the program focuses on healthy and sustainable food with a ban on food waste and a move towards carbon-neutral buildings. Accor Hotels can achieve 1 of 4 levels; Bronze, Silver, Gold, or Platinum.
- Check-in from 14.00
- Check-out before 12.00
- This establishment has not provided explicit information regarding their child policies. For further inquiries or clarifications, we kindly request that you reach out to the hotel directly.
- Car park
- Charges for late arrival
- Deposit on arrival
- Early departure
- Identification card at arrival
- Minimum check-in age 18
- LGTBIQ friendly