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Elected the best resort of Spain in 2014, the exclusive, award-winning luxury resort Gran Meliá Palacio de Isora is widely considered to be among the best, if not to be the best resort of Europe. It enjoys a fantastic frontline location near Alcalá on the west coast of Tenerife, boasting extraordinary views over the Atlantic Ocean and the island of La Gomera. The spectacular cliffs of Los Gigantes are just 5 minutes away by car. Everything about this exceptional hotel is top level: from the extensive 7,500 m2 pool, the bigest pool into the hotel in Europe, landscape to the fantastic restaurant...
Sustainable Initiatives
- EarthCheck certified
General
- 24-hour reception
- Wi-Fi
- Laundry facility
- Terrace
- Garden
- Hotel Safe
- Elevator / Lift
- Sun terrace
- Pets are allowed
- Key Collection
- Mobile phone coverage
- Shop
- Air conditioning in public areas
- Banquet hall
- Non-smoking area
- Newspaper stand
- Parasols
Entertainment
- Sauna
- Children playground
- Children’s swimming area
- Game room
- Billiards
- Indoor heated pool
- Outdoor freshwater pool
- Darts
- Outdoor heated pool
- Outdoor saltwater pool
- Pub
- Theatre / auditorium
- WaterSlides
- Kids’ club
- Nightclub
- Entertainment programme for adults
- Entertainment programme for children
- Poolside snack bar
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Lunch
- Vegetarian meal
- Room service
- Special dietary options
- Highchairs
- Café
- Show cooking
- Buffet dinner
- Buffet lunch
- Continental breakfast
- Gluten-free meals
- Set menu dinner
- Snacks
- Full board
- Full board with drinks
- Half Board
- À la carte dinner
- Air conditioning in Restaurant
- Breakfast and dinner
- Breakfast buffet
- Hot Breakfast
- Set menu lunch
Parking and Transport
- Car park
- Airport Transfer (Extra cost may be applicable)
- Transfer service
- Car hire
- Valet parking
- Secure parking
Services
- Bicycle rental service
- Clothes dryer
- Laundry Service
- Currency exchange facilities
- Babysitting/child services (Additional charge)
- Concierge
- Fax & Photocopy Service
- 24-hour security
- Bellboy service
- Golf desk
- Late Check-out
- Multilingual staff
Sports
- Gym/Fitness center
- Tennis
- Cycling / mountain biking
- Table tennis
- Archery
- Diving
- Aerobics
- Aqua fit
Cleanliness & Safety
- Medical service
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Business centre
- Audio-visual equipment rental
- Printer
- Projector
Health & Safety (COVID)
- Meliá - Stay Safe with Meliá
- Health&Safety Rating: 4
Things to keep in mind
- Non-smoking establishment
Methods of Payment
- American Express
- Diners Club
- EuroCard
- Maestro
- MasterCard
- Visa
- Visa Electrón
- Euro 6000
Health
- Spa facilities
- Steam bath
- Massage (Additional charge)
- Turkish bath (hamam)
- Solarium
- Hairdressing salon
- Beauty salon
- Hot tub
- Spa treatments
Hotel type
- resort
Room facilities (Standard room)
- 220V power supply
- Alarm clock
- Balcony
- Bathrobes
- Bathroom
- Bathtub
- Cot on demand
- Direct dial telephone
- Hairdryer
- Housekeeping
- Individually adjustable air conditioning
- Ironing set
- Minibar
- Radio
- Safe
- Satellite TV
- Shower
- Slippers
- Tea and coffee making facilities
- Terrace
- Toiletries
- TV
- Wake-up service
- Wheelchair-accessible
- Wi-fi

Gran Melia Palacio de Isora is sustainably certified
EarthCheck Certified is a global certification and benchmarking program for sustainable travel and tourism. Organizations in more than 70 countries participate in the EarthCheck Certification programs. The Standard covers 10 Key Performance Areas relating to an organization's management processes, environmental impact, and social, cultural, and economic impacts. The comprehensive science and software of EarthCheck underpin the recognized Standard and its program. In addition, the EarthCheck Standard has been mapped to the 17 SDGs to encourage environmental, social, and cultural best practices. The Standard allows organizations to understand what they are doing to contribute to achieving the UN's goals.
EarthCheck Certified is a global certification and benchmarking program for sustainable travel and tourism
Organizations in more than 70 countries participate in the EarthCheck Certification programs. The Standard covers 10 Key Performance Areas relating to an organization's management processes, environmental impact, and social, cultural, and economic impacts. The comprehensive science and software of EarthCheck underpin the recognized Standard and its program. In addition, the EarthCheck Standard has been mapped to the 17 SDGs to encourage environmental, social, and cultural best practices. The Standard allows organizations to understand what they are doing to contribute to achieving the UN's goals.

- Check-in from 15.00
- Check-out before 12.00
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Car park 12 EUR
- Key Collection 15:00:00