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This elegant luxury hotel is located directly beside Punta Brava Beach some 20 minutes drive to the north of Playa del Carmen and approximately 5 minutes drive from Puerto Morelos. The hotel offers a complimentary shuttle bus service to Cancún and the Playa del Carmen. Lying amidst tropical palm tree gardens, facilities include a reception desk, a souvenir shop and a hairdresser's salon in addition to 6 bars, a nightclub and 4 air-conditioned restaurants (Mexican, Italian, international and Oriental cuisine are on offer). Room and laundry services may be taken advantage of and there is a small...
Sustainable Initiatives
- Travelife certified
- Green Globe 21
General
- 24-hour reception
- Wi-Fi
- Laundry facility
- Terrace
- Garden
- Hotel Safe
- Shop
- Air conditioning in public areas
- Banquet hall
- Non-smoking area
- Parasols
Entertainment
- Sauna
- TV lounge
- Game room
- Billiards
- Outdoor freshwater pool
- Theatre / auditorium
- Nightclub
- Entertainment programme for adults
- Poolside snack bar
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Lunch
- Vegetarian meal
- Room service
- Picnic
- Special dietary options
- All inclusive
- All inclusive with alcoholic drinks top brands
- Café
- Show cooking
- Gala dinner
- Gluten-free meals
- Snacks
- À la carte dinner
- Air conditioning in Restaurant
- Swim-up bar
Parking and Transport
- Car park
- Airport Transfer (Extra cost may be applicable)
- Transfer service
- Car hire
- Valet parking
- Secure parking
Services
- Bicycle rental service
- Clothes dryer
- Laundry Service
- Bicycles available
- Currency exchange facilities
- Concierge
- Luggage Storage
- Newspapers
- Fax & Photocopy Service
- 24-hour security
- Bellboy service
- Bicycle storage
- Late Check-out
- Local and international calls
- Multilingual staff
Sports
- Gym/Fitness center
- Tennis
- Volleyball
- Cycling / mountain biking
- Table tennis
- Archery
- Horseback Riding
- Diving
- Canoeing
- Aqua fit
- Beach volleyball
- Pedal boating
Cleanliness & Safety
- Smoke detector
- Medical service
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Business centre
- Audio-visual equipment rental
- Printer
- Projector
Health & Safety (COVID)
- Other Protocol
- Health&Safety Rating: 3
Things to keep in mind
- Adults only
- Non-smoking establishment
- Deposit on arrival
- Early Check-in
- Early departure
- Identification card at arrival
- Minimum check-in age
Methods of Payment
- American Express
- MasterCard
- Visa
- Visa Electrón
Health
- Spa facilities
- Steam bath
- Massage (Additional charge)
- Hairdressing salon
- Beauty salon
- Hot tub
- Spa treatments
Hotel type
- hotel
Room facilities (Standard room)
- Housekeeping
- Pay movies
- Shower
- Smoke detector
- Wi-fi

El Dorado Royale a Spa Resort by Karisma - Adults is sustainably certified
Green Globe is a leading certification within the tourism industry. Green Globe provides certification for several Industry categories, including hotels. The Standard has been developed over three decades and guarantees a high level of sustainable operations. It includes 44 criteria divided into four groups and is supported by over 385 compliance indicators. The areas included focused on the environment, sustainable management, social-economic impact, and cultural heritage. Applicable indicators vary by geographical area and local factors. The Standard covers three different levels ranked from lowest to highest being; Certified, Gold & Platinum. The certification is confirmed annually and requires that more than 50% of the criteria’s related indicators are achieved.
Green Globe is a leading certification within the tourism industry
Green Globe provides certification for several Industry categories, including hotels. The Standard has been developed over three decades and guarantees a high level of sustainable operations. It includes 44 criteria divided into four groups and is supported by over 385 compliance indicators. The areas included focused on the environment, sustainable management, social-economic impact, and cultural heritage. Applicable indicators vary by geographical area and local factors. The Standard covers three different levels ranked from lowest to highest being; Certified, Gold & Platinum. The certification is confirmed annually and requires that more than 50% of the criteria’s related indicators are achieved.

- Check-in from 15.00
- Check-out before 12.00
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Car park (paid)
- Adults only
- Deposit on arrival
- Early departure
- Identification card at arrival
- Minimum check-in age 18