El Dorado Royale a Spa Resort by Karisma - Adults
This elegant luxury hotel is located directly beside Punta Brava Beach some 20 minutes drive to the north of Playa del Carmen and approximately 5 minutes drive from Puerto Morelos. The hotel offers a complimentary shuttle bus service to Cancún and the Playa del Carmen. Lying amidst tropical palm tree gardens, facilities include a reception desk, a souvenir shop and a hairdresser's salon in addition to 6 bars, a nightclub and 4 air-conditioned restaurants (Mexican, Italian, international and Oriental cuisine are on offer). Room and laundry services may be taken advantage of and there is a small theatre within the complex. In the well-kept outdoor complex are 7 swimming pools, a poolside snack bar and sun loungers (bath towels available for use beside the pool and on the beach). Leisure options include a hot tub, a sauna, a solarium, steam baths, a massage service and various other spa treatments on offer in the spa centre. Sports facilities include diving, with taster diving course being conducted in the pool, tennis courts, aerobics sessions, a gym, mountain/ road bike hire, beach football and beach volleyball. A small theatre offering an evening programme provides some variation and amusement for guests. Guests can savour gourmet dining at seven extraordinary restaurants and float on 13 swimming pools with bars. Each of the comfortable rooms comes with an en suite bathroom with a shower, satellite/ cable TV, a radio/ alarm clock, a minibar/ fridge, air conditioning, a ceiling fan, a hot tub, a coffee machine, a hire safe and a balcony or terrace with a hammock.
Sustainable Initiatives
- Travelife certified
- Green Globe 21
General
- 24-hour reception
- Wi-Fi
- Laundry facility
- Terrace
- Garden
- Hotel Safe
- Shop
- Air conditioning in public areas
- Banquet hall
- Non-smoking area
- Parasols
Entertainment
- Sauna
- TV lounge
- Game room
- Billiards
- Outdoor freshwater pool
- Theatre / auditorium
- Entertainment programme for adults
- Poolside snack bar
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Lunch
- Vegetarian meal
- Room service
- Picnic
- Special dietary options
- All inclusive
- All inclusive with alcoholic drinks top brands
- Café
- Show cooking
- Gala dinner
- Gluten-free meals
- Snacks
- À la carte dinner
- Air conditioning in Restaurant
- Swim-up bar
Parking and Transport
- Car park
- Airport Transfer (Extra cost may be applicable)
- Transfer service
- Car hire
- Secure parking
Services
- Bicycle rental service
- Clothes dryer
- Laundry Service
- Bicycles available
- Currency exchange facilities
- Concierge
- Luggage Storage
- Newspapers
- Fax & Photocopy Service
- 24-hour security
- Bellboy service
- Bicycle storage
- Late Check-out
- Local and international calls
- Multilingual staff
Sports
- Gym/Fitness center
- Tennis
- Volleyball
- Cycling / mountain biking
- Table tennis
- Horseback Riding
- Diving
- Canoeing
- Aqua fit
- Beach volleyball
- Pedal boating
Cleanliness & Safety
- Smoke detector
- Medical service
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Business centre
- Audio-visual equipment rental
- Printer
- Projector
Health & Safety (COVID)
- Other Protocol
- Health&Safety Rating: 3
Things to keep in mind
- Adults only
- Non-smoking establishment
- Deposit on arrival
- Early Check-in
- Early departure
- Identification card at arrival
- Minimum check-in age
Methods of Payment
- American Express
- MasterCard
- Visa
- Visa Electrón
Health
- Spa facilities
- Steam bath
- Massage (Additional charge)
- Hairdressing salon
- Beauty salon
- Hot tub
- Spa treatments
Hotel type
- hotel
Room facilities (Standard room)
- Housekeeping
- Pay movies
- Shower
- Smoke detector
- Wi-fi

El Dorado Royale a Spa Resort by Karisma - Adults is sustainably certified
This Standard has been developed and ongoingly improved over the past 25 years, and is reviewed and updated twice a year. It includes 44 core criteria supported by over 380 compliance indicators. The applicable indicators vary by type of certification, geographical area as well as local factors. Green Globe is active in harmonizing with other established sustainability certification programs around the world. The process of harmonization contributes to maintaining core criteria and at the same time addresses regional issues through the adoption of locally developed standards. The Green Globe Standard is based on the following international standards and agreements: GSTC Criteria; Baseline Criteria of the Sustainable Tourism Certification Network of the Americas; Agenda 21 and principles for Sustainable Development endorsed by 182 Governments at the United Nations Rio de Janeiro Earth Summit in 1992.
This Standard has been developed and ongoingly improved over the past 25 years, and is reviewed and updated twice a year.
It includes 44 core criteria supported by over 380 compliance indicators. The applicable indicators vary by type of certification, geographical area as well as local factors. Green Globe is active in harmonizing with other established sustainability certification programs around the world. The process of harmonization contributes to maintaining core criteria and at the same time addresses regional issues through the adoption of locally developed standards. The Green Globe Standard is based on the following international standards and agreements: GSTC Criteria; Baseline Criteria of the Sustainable Tourism Certification Network of the Americas; Agenda 21 and principles for Sustainable Development endorsed by 182 Governments at the United Nations Rio de Janeiro Earth Summit in 1992.

- Check-in from 15:00
- Check-out before 12:00
- Child and extra bed policies vary by room, each room rate is for a specific number of guests.
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Car park (paid)
- Adults only
- Deposit on arrival
- Early departure
- Identification card at arrival
- Minimum check-in age 18