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The hotel is located in a natural paradise, right in front of the beach, a privileged position in the Riviera Maya. Playa del Carmen is just 15 minutes away and Cancun International Airport is about 35 minutes by car. The public transport links are within walking distance and easily accessible from the hotel. The spacious, luxurious rooms feature elegant furnishings and décor. In addition, the hotel offers a variety of services, facilities and restaurants. On the beach in the Riviera Maya district of Playa del Carmen, this all-inclusive hotel offers private beach access and several specialty r...
Sustainable Initiatives
- Travelife certified
General
- 24-hour reception
- Wi-Fi
- Laundry facility
- Terrace
- Garden
- Library
- Hotel Safe
- Elevator / Lift
- Smoking area
- Cloakroom
- Key Collection
- Mobile phone coverage
- Shop
- Air conditioning in public areas
- Banquet hall
- Parasols
Entertainment
- Indoor freshwater pool
- Children’s swimming area
- Billiards
- Outdoor freshwater pool
- Theatre / auditorium
- Kids’ club
- Entertainment programme for adults
- Entertainment programme for children
- Poolside snack bar
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Vegetarian meal
- Room service
- All inclusive
- Café
- Buffet dinner
- Gluten-free meals
- Snacks
- À la carte dinner
- Air conditioning in Restaurant
- Breakfast buffet
Parking and Transport
- Car park
- Car hire
Services
- Clothes dryer
- Laundry Service
- Currency exchange facilities
- Babysitting/child services (Additional charge)
- Concierge
- Luggage Storage
- Fax & Photocopy Service
- 24-hour security
- Bellboy service
- Multilingual staff
Sports
- Gym/Fitness center
- Tennis
- Volleyball
- Windsurfing
- Golf
- Archery
- Diving
- Aerobics
- Aqua fit
- Beach volleyball
- Catamaran sailing
- Handball
- Jet ski
Close by
- Private beach area
Cleanliness & Safety
- Medical service
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Business centre
- Audio-visual equipment rental
- Printer
- Projector
Health & Safety (COVID)
- BlueBay - Clean & Care
- Health&Safety Rating: 4
Things to keep in mind
- Minimum check-in age
Methods of Payment
- American Express
- MasterCard
- Visa
Health
- Massage (Additional charge)
- Hairdressing salon
Hotel type
- hotel
Room facilities (Standard room)
- Alarm clock
- Cable TV
- Desk
- Direct dial telephone
- Fan
- Hairdryer
- Housekeeping
- Ironing set
- Minibar
- Radio
- Safe
- Shower
- Tea and coffee making facilities
- Toiletries
- TV
- Wheelchair-accessible
- Wi-fi

BlueBay Grand Esmeralda is sustainably certified
Travelife is an internationally recognized certification scheme that helps hotels and accommodations manage and monitor their social and environmental impacts. The standard integrates themes such as Energy Efficiency, Water and Waste Management, Greenhouse gas emissions, Labour practices, Community relations, Ecosystem Conservation, Cultural impacts, Health and safety, Fair Business Practices, and Animal Welfare. The Standard is based on leading international sustainability and CSR standards and guidelines. A team of independent auditors visits every certified property to conduct an audit against the Travelife Standard.
Travelife is an internationally recognized certification scheme that helps hotels and accommodations manage and monitor their social and environmental impacts
The standard integrates themes such as Energy Efficiency, Water and Waste Management, Greenhouse gas emissions, Labour practices, Community relations, Ecosystem Conservation, Cultural impacts, Health and safety, Fair Business Practices, and Animal Welfare. The Standard is based on leading international sustainability and CSR standards and guidelines. A team of independent auditors visits every certified property to conduct an audit against the Travelife Standard.

- Check-in from 15.00
- Check-out before 12.00
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Car park (paid)
- Minimum check-in age 18
- Key Collection 15:00:00