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This stunning and luxurious resort is ideally situated in the city centre close to the main sightseeing attractions and a few minutes from the popular Playa del Carmen. The property is also a mere 20 minutes' ride from the airport, being very convenient for all those visiting this amazing place for leisure or business. Among the impressive accommodation units types, guests will find their ideal bedroom or suite. All of them are beautifully appointed and some have a private hot tub for added comfort or can be connected to an annexed room when travelling with the whole family. Guests will be imp...
Sustainable Initiatives
- Green Globe 21
General
- 24-hour reception
- Wi-Fi
- Terrace
- Garden
- Hotel Safe
- BBQ facilities
- Elevator / Lift
- Smoking area
- Cloakroom
- Shop
- Wired Internet
- Air conditioning in public areas
- Parasols
Entertainment
- Sauna
- Children playground
- Children’s swimming area
- TV lounge
- Game room
- Billiards
- Outdoor freshwater pool
- Theatre / auditorium
- Banana boating
- Kids’ club
- Nightclub
- Entertainment programme for adults
- Entertainment programme for children
- Poolside snack bar
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Lunch
- Vegetarian meal
- Room service
- Picnic
- Special dietary options
- All inclusive
- Gluten-free meals
- Snacks
- À la carte dinner
- Air conditioning in Restaurant
- Swim-up bar
Parking and Transport
- Car park
- Airport Transfer (Extra cost may be applicable)
- Car hire
- Valet parking
Services
- Clothes dryer
- Laundry Service
- Currency exchange facilities
- Babysitting/child services (Additional charge)
- Concierge
- Luggage Storage
- Newspapers
- Fax & Photocopy Service
- 24-hour security
- Bellboy service
- Local and international calls
- Multilingual staff
Sports
- Gym/Fitness center
- Tennis
- Volleyball
- Table tennis
- Archery
- Diving
- Canoeing
- Beach volleyball
- Golf practice facility
- Pedal boating
Close by
- Private beach area
Cleanliness & Safety
- Smoke detector
- Medical service
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Business centre
Health & Safety (COVID)
- Other Protocol
- Health&Safety Rating: 1
Things to keep in mind
- Deposit on arrival
- Early departure
- Identification card at arrival
- Minimum check-in age
Methods of Payment
- American Express
- MasterCard
- Visa
- Visa Electrón
Health
- Spa facilities
- Steam bath
- Massage (Additional charge)
- Hairdressing salon
- Beauty salon
- Hot tub
- Spa treatments
Hotel type
- hotel
Room facilities (Standard room)
- Hairdryer
- Minibar
- Safe
- Shower
- Tea and coffee making facilities
- Wi-fi

Azul Beach Resort Riviera Cancun, By Karisma is sustainably certified
Green Globe is a leading certification within the tourism industry. Green Globe provides certification for several Industry categories, including hotels. The Standard has been developed over three decades and guarantees a high level of sustainable operations. It includes 44 criteria divided into four groups and is supported by over 385 compliance indicators. The areas included focused on the environment, sustainable management, social-economic impact, and cultural heritage. Applicable indicators vary by geographical area and local factors. The Standard covers three different levels ranked from lowest to highest being; Certified, Gold & Platinum. The certification is confirmed annually and requires that more than 50% of the criteria’s related indicators are achieved.
Green Globe is a leading certification within the tourism industry
Green Globe provides certification for several Industry categories, including hotels. The Standard has been developed over three decades and guarantees a high level of sustainable operations. It includes 44 criteria divided into four groups and is supported by over 385 compliance indicators. The areas included focused on the environment, sustainable management, social-economic impact, and cultural heritage. Applicable indicators vary by geographical area and local factors. The Standard covers three different levels ranked from lowest to highest being; Certified, Gold & Platinum. The certification is confirmed annually and requires that more than 50% of the criteria’s related indicators are achieved.

- Check-in from 15.00
- Check-out before 12.00
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Car park (paid)
- Deposit on arrival
- Early departure
- Identification card at arrival
- Minimum check-in age 18