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This hotel is situated around 1 km from the centre of Victoria. The TAMUX Museum is around 3 km away, and it is roughly 10 km to the Tamatán zoo. Pedro J. Méndez international airport is around 20 minutes from the hotel. This modern hotel has a total of 175 rooms and suites spread over 4 floors. The building is air-conditioned and comprises a lobby area with a reception desk manned around the clock, a currency exchange facility, and lift access. Furthermore, the hotel features shops, a cafeteria, a bar and the Applebee's and VIP Service restaurants. In addition, guests are offered Internet ac...
Sustainable Initiatives
- EarthCheck certified
General
- 24-hour reception
- Wi-Fi
- Laundry facility
- Garden
- Hotel Safe
- Elevator / Lift
- Sun terrace
- Smoking area
- Cloakroom
- Mobile phone coverage
- Shop
- Air conditioning in public areas
- Banquet hall
- Non-smoking area
- Parasols
Entertainment
- Sauna
- Indoor freshwater pool
- TV lounge
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Room service
- Café
- Air conditioning in Restaurant
- Breakfast buffet
Parking and Transport
- Car park
- Airport Transfer (Extra cost may be applicable)
- Car hire
Services
- Clothes dryer
- Laundry Service
- Currency exchange facilities
- Luggage Storage
- 24-hour security
- Bicycle storage
- Multilingual staff
Sports
- Gym/Fitness center
- Golf practice facility
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Business centre
Health & Safety (COVID)
- Health&Safety Rating: 4
Things to keep in mind
- Non-smoking establishment
Methods of Payment
- American Express
- MasterCard
- Visa
Health
- Steam bath
- Massage (Additional charge)
- Hot tub
Hotel type
- hotel
Room facilities (Standard room)
- Balcony
- Bathroom
- Bathtub
- Central heating
- Centrally regulated air conditioning
- Direct dial telephone
- Hairdryer
- Individually adjustable air conditioning
- Individually adjustable heating
- Ironing set
- Minibar
- Radio
- Safe
- Shower
- Tea and coffee making facilities
- TV
- Wheelchair-accessible
- Wi-fi

IStay Hotel Ciudad Victoria is sustainably certified
EarthCheck Certified is a global certification and benchmarking program for sustainable travel and tourism. Organizations in more than 70 countries participate in the EarthCheck Certification programs. The Standard covers 10 Key Performance Areas relating to an organization's management processes, environmental impact, and social, cultural, and economic impacts. The comprehensive science and software of EarthCheck underpin the recognized Standard and its program. In addition, the EarthCheck Standard has been mapped to the 17 SDGs to encourage environmental, social, and cultural best practices. The Standard allows organizations to understand what they are doing to contribute to achieving the UN's goals.
EarthCheck Certified is a global certification and benchmarking program for sustainable travel and tourism
Organizations in more than 70 countries participate in the EarthCheck Certification programs. The Standard covers 10 Key Performance Areas relating to an organization's management processes, environmental impact, and social, cultural, and economic impacts. The comprehensive science and software of EarthCheck underpin the recognized Standard and its program. In addition, the EarthCheck Standard has been mapped to the 17 SDGs to encourage environmental, social, and cultural best practices. The Standard allows organizations to understand what they are doing to contribute to achieving the UN's goals.

- Check-in from 18.00
- Check-out before 13.00
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Car park (paid)