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The property is located in Cancun's popular hotel zone. The resort sits on the beach looking out at the beautiful Caribbean Sea. The hotel is modern with beautiful pools, swim up bars and multiple lounges and restaurants. The resorts fine chefs create unique dining experiences for the entire family in our specialty restaurants, featuring a mix of International, Mexican, Asiatic, Italian, and a Steakhouse cuisines. Guests can spend the night dancing to one of our live DJ's. Not only the lavish spacious rooms and suite amenities include a double hydro spa tub, but you can enjoy the stunning ocea...
Sustainable Initiatives
- EarthCheck certified
General
- 24-hour reception
- Wi-Fi
- Laundry facility
- Terrace
- Garden
- Hotel Safe
- Elevator / Lift
- Sun terrace
- Pets are allowed
- Smoking area
- Mobile phone coverage
- Shop
- Air conditioning in public areas
- Banquet hall
- Non-smoking area
- Parasols
Entertainment
- Children playground
- Children’s swimming area
- TV lounge
- Game room
- Billiards
- Outdoor freshwater pool
- Theatre / auditorium
- Kids’ club
- Entertainment programme for adults
- Entertainment programme for children
- Poolside snack bar
- Sun loungers
Food and Drink
- Restaurant
- Bar
- Breakfast
- Vegetarian meal
- Room service
- Special dietary options
- Highchairs
- All inclusive
- All inclusive with alcoholic drinks top brands
- Café
- Show cooking
- Buffet dinner
- Buffet lunch
- Set menu dinner
- Snacks
- À la carte dinner
- Air conditioning in Restaurant
- Swim-up bar
- Breakfast and dinner
- Breakfast and lunch
- Breakfast buffet
Parking and Transport
- Car park
- Airport Transfer (Extra cost may be applicable)
- Car hire
- Secure parking
Services
- Clothes dryer
- Laundry Service
- Currency exchange facilities
- Babysitting/child services (Additional charge)
- Concierge
- Luggage Storage
- 24-hour security
- Bellboy service
- Late Check-out
- Local and international calls
- Multilingual staff
Sports
- Gym/Fitness center
- Tennis
- Volleyball
- Basketball
- Surfing
- Golf
- Table tennis
- Aerobics
- Aqua fit
- Beach volleyball
Close by
- Private beach area
Cleanliness & Safety
- Smoke detector
- Medical service
Accessibility
- Wheelchair-accessible
Business
- Conference room
- Meeting room
- Conference hostess
- Audio-visual equipment rental
- Projector
Health & Safety (COVID)
- Mexico - Certificación en Protección y Prevención Sanitaria en Instalaciones Turísticas (CPPSIT)
- Health&Safety Rating: 4
Things to keep in mind
- Non-smoking establishment
- Deposit on arrival
- Identification card at arrival
- Minimum check-in age
- LGTBIQ friendly
Methods of Payment
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
Health
- Spa facilities
- Steam bath
- Massage (Additional charge)
- Hairdressing salon
- Beauty salon
- Hot tub
- Spa treatments
Hotel type
- hotel

Hard Rock Hotel Cancun All Inclusive is sustainably certified
EarthCheck Certified is a global certification and benchmarking program for sustainable travel and tourism. Organizations in more than 70 countries participate in the EarthCheck Certification programs. The Standard covers 10 Key Performance Areas relating to an organization's management processes, environmental impact, and social, cultural, and economic impacts. The comprehensive science and software of EarthCheck underpin the recognized Standard and its program. In addition, the EarthCheck Standard has been mapped to the 17 SDGs to encourage environmental, social, and cultural best practices. The Standard allows organizations to understand what they are doing to contribute to achieving the UN's goals.
EarthCheck Certified is a global certification and benchmarking program for sustainable travel and tourism
Organizations in more than 70 countries participate in the EarthCheck Certification programs. The Standard covers 10 Key Performance Areas relating to an organization's management processes, environmental impact, and social, cultural, and economic impacts. The comprehensive science and software of EarthCheck underpin the recognized Standard and its program. In addition, the EarthCheck Standard has been mapped to the 17 SDGs to encourage environmental, social, and cultural best practices. The Standard allows organizations to understand what they are doing to contribute to achieving the UN's goals.

- Check-in from 15.00
- Check-out before 12.00
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Car park (paid)
- Deposit on arrival
- Identification card at arrival
- Minimum check-in age 18
- LGTBIQ friendly