Best Western Plus Carlton Plaza Hotel
Welcome to the Best Western Plus Carlton Plaza Hotel Victoria, a member of the World's Biggest Hotel Family. We invite you to experience the comforts of the Best Western Plus Carlton Plaza in downtown Victoria. Take a walk down Government Street and in seven minutes you'll find yourself amid the Inner Harbor, Royal B.C. Museum, and Legislature Buildings. We are proud to say that our hotel is part of LoJo, also known as the Lower Johnson district of Victoria. LoJo is awash with boutique shops, weekly markets, and some of the best restaurants Victoria has to offer. Head north by foot and in nine minutes and you'll find yourself at the Save on Foods Memorial Arena homes of the Victoria Royals, our WHL hockey team. Our AAA Three Diamond heritage hotel offers 103 continuously remodeled rooms that are clean, comfortable, and come with adjustable heat and air-conditioning. Our suites are equipped with a full fridge, stove-top oven, and kitchen sink as well as a pull out couch, perfect for a family get-away. Enjoy our complimentary Wi-Fi and bottled water while you decide what attraction to see first. Our knowledgeable front desk staff are always ready to assist with adventure, sightseeing, or restaurant recommendations! Whether you are staying for business or pleasure the Best Western Plus Carlton Plaza is the place for you to stay in downtown Victoria.
Sustainable Initiatives
- Green Key Global
General
- 24-hour reception
- Wi-Fi
- Laundry facility
- Hotel Safe
- Elevator / Lift
- Air conditioning in public areas
- Newspaper stand
Food and Drink
- Restaurant
- Café
Parking and Transport
- Car park
- Valet parking
Services
- Clothes dryer
- Laundry Service
- Concierge
- Luggage Storage
- Fax & Photocopy Service
- Bellboy service
- Bicycle storage
Sports
- Gym/Fitness center
Cleanliness & Safety
- Smoke detector
Accessibility
- Wheelchair-accessible
Business
- Business centre
Health & Safety (COVID)
- Best Western - We Care Clean
- Health&Safety Rating: 2
Things to keep in mind
- Non-smoking establishment
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Identification card at arrival
- Minimum check-in age
- LGTBIQ friendly
Methods of Payment
- American Express
- Diners Club
- JCB
- MasterCard
- Visa
Hotel type
- hotel
Room facilities (Standard room)
- Alarm clock
- Bathroom
- Bathtub
- Cable TV
- Carpeted floors
- Children share the bed with parents
- Desk
- Direct dial telephone
- Hairdryer
- Housekeeping
- Individually adjustable air conditioning
- Individually adjustable heating
- Internet access
- Ironing set
- Radio
- Safe
- Shower
- Smoke detector
- Toiletries
- TV
- Wake-up service
- Wi-fi

Best Western Plus Carlton Plaza Hotel is sustainably certified
Green Key Global is a leading international environmental certification body that offers standardized programs and resources designed specifically for the hotel and meetings industries. For over 20 years, Green Key Global has been evaluating and certifying properties in North America and across the world on the scope of their sustainable initiatives. The Green Key Global Program analyses nine areas of sustainable application practices, including:
1. Energy conservation
2. Water conservation
3. Solid waste management
4. Hazardous waste management
5. Indoor air quality
6. Community outreach
7. Building infrastructure
8. Land use
9. Environmental ManagementThe Green Key Global Program includes the flagship program Green Key Eco-Rating and the Green Key Meetings Program. The Green Key Eco-Rating Program is recognized by the Global Sustainable Tourism Council (GSTC). This graduated rating system is designed to recognize hotels, motels, and resorts that are committed to improving their environmental and fiscal performance. The Green Key Eco-Rating online assessment is a comprehensive analysis which measures 160 questions related to five specific operational areas, including:
o Corporate Environmental Management
o Housekeeping
o Food & Beverage Operations
o Conference & Meeting Facilities
o EngineeringThe Green Key Meetings Program is based on a comprehensive assessment for lodging and event facilities that host meetings of any size. The Green Key Meetings online assessment takes a comprehensive look at how facilities perform in the following key areas: Core areas (Energy, Water, Waste), Communication (Information, Training, Policies & Management), Activities (Community, Procurement, Auditing), Health (Wellness Activities, Air Quality, People), Exhibitions & Audiovisual.
Green Key Global is a leading international environmental certification body that offers standardized programs and resources designed specifically for the hotel and meetings industries
For over 20 years, Green Key Global has been evaluating and certifying properties in North America and across the world on the scope of their sustainable initiatives. The Green Key Global Program analyses nine areas of sustainable application practices, including: 1. Energy conservation 2. Water conservation 3. Solid waste management 4. Hazardous waste management 5. Indoor air quality 6. Community outreach 7. Building infrastructure 8. Land use 9. Environmental ManagementThe Green Key Global Program includes the flagship program Green Key Eco-Rating and the Green Key Meetings Program. The Green Key Eco-Rating Program is recognized by the Global Sustainable Tourism Council (GSTC). This graduated rating system is designed to recognize hotels, motels, and resorts that are committed to improving their environmental and fiscal performance. The Green Key Eco-Rating online assessment is a comprehensive analysis which measures 160 questions related to five specific operational areas, including: o Corporate Environmental Management o Housekeeping o Food & Beverage Operations o Conference & Meeting Facilities o EngineeringThe Green Key Meetings Program is based on a comprehensive assessment for lodging and event facilities that host meetings of any size. The Green Key Meetings online assessment takes a comprehensive look at how facilities perform in the following key areas: Core areas (Energy, Water, Waste), Communication (Information, Training, Policies & Management), Activities (Community, Procurement, Auditing), Health (Wellness Activities, Air Quality, People), Exhibitions & Audiovisual.

- Check-in from 16:00
- Check-out before 12:00
- Child and extra bed policies vary by room, each room rate is for a specific number of guests.
- As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
- Starting Dec. 6th travelers 2 and older are required to show negative test results within 1 day of the flight’s departure to the US before boarding.
- Fully vaccinated travelers who have been in any country other than Canada and the USA in the 14 days prior to entry to Canada may be selected for arrival testing.
- Car park 25 CAD
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Identification card at arrival
- Minimum check-in age 20
- LGTBIQ friendly
- Children share the bed with parents 108