EcoHotels was founded in 2020, as a responsible and sustainable alternative to the large and dominant online travel agencies (OTAs), whose business model and high commissions severely decimate individual hotels´ identity, concept and bottom line. EcoHotels´ mission is to be a community for hotels, sharing knowledge and best practices, and standing side by side to promote sustainability in the travel industry.
Community for travelers
We also aim to be a community for travelers, who care about acting as responsibly as possible, and want to have a trustworthy source of information as to which efforts and certifications the hotels that they choose to visit work with – and wish to travel as sustainably as possible, supporting high-quality, certified hotels and helping make travel a force for good around the globe.
Experience from the hotel industry
The founding members of EcoHotels all have experience from working in the hotel industry, and our booking site stems from seeing the discrepancy between how OTAs act towards hotels - and how we wished they would act. An OTA is a useful and powerful tool, when looking for accommodation – but as someone we all know once said: with great power comes great responsibility.
Completely independent of the large OTAs
We have created a responsible booking site, completely independent of the large OTAs. EcoHotels is for sustainable and certified hotels, but any kind of concept could come up with the same idea, creating a community.
We're not just another affiliate
We´re not just another affiliate (which most online booking sites are), and to that end spent a number of years and a great deal of money building our own booking engine from scratch. This is why we can act 100% in accordance with our beliefs, and not compromise on doing what we think is best for hotels and travelers as well as for our own booking site and community.
Why book with EcoHotels
Did you know that the dominating booking sites in the world take a horrifying 15-30% in commission of the hotel rate, if you book through them? Did you know that the booking sites are not taxed in the countries where they operate, draining not only the hotels´ bottom line, but the communities in which the revenue is generated – revenue that could have been used to create growth, jobs, better welfare?
Fair principles, low commissions
EcoHotels.com was created for sustainable hotels as a response to that, and is based on fair principles, low commissions and a shared community for best-practice and knowledge sharing – because true sustainability means sharing all your best ideas and experiences!
The traveler of the future
The traveler of the future is already here, and demanding responsibility and accountability from their hotels of choice, without compromising on the comforts and luxuries that you expect from quality hotels.
EcoHotels.com is a tool for the sustainability-conscious traveler, who values commitment and responsible actions equally to a good experience and a comfortable stay.
At EcoHotels, we only cooperate with hotels that we know are truly committed to sustainability, and have the trustworthy certifications to prove it.
In addition to this, we have committed ourselves to supporting reforestation, increase of bio-diversity and removal of plastic waste from oceans for every booking made on our site. Read more about our efforts and commitments here.
We believe that tourism, one of the world´s largest industries, has the potential to be a power for good, bringing resources and connectivity to the world.
We pledge to do our best for the dedicated hotel owners out there, working hard to create a sustainable and hospitable environment for you to visit. And we pledge to make it simple, transparent and easy for you to make the best and most sustainable choice.
We ensure that only truly dedicated and certified hotels are on our site – at the same time, we understand that sustainability has many faces and that each hotel may have its own approach to sustainability, prioritizing what lies closest to their hearts.There are many certifications out there, and some are more intense than others (and some are just greenwashing, as we’re sure you agree). So we have decided that the Global Sustainable Tourism Council’s list of approved certifications will be the gateway to joining our site.
Turning crisis into opportunity
At the time of writing this, many parts of the world are closed down and societies are struggling with the Corona pandemic - the world as we knew it only a few months back has changed. Although we are in the eye of the hurricane, with the primary focus on minimizing loss of life, and supporting those of us who are the most vulnerable, many voices are also addressing the future, and the value of recognizing – in time – that we have the opportunity to not return blindly to the former status quo. At EcoHotels, we have been working with sustainability in the travel and tourism industry for years, and as many of you interested enough to be reading this know – once you pledge yourself to thinking sustainably and to making the best choices for your business, it permeates every aspect of your life.
Awareness of climate change has been on the rise, and understandably so – the repercussions are coming at us with greater and greater force and frequency, and the consequences are becoming uncomfortably tangible. At the same time, we have been up against a reluctance to making major changes – our way of life, our industries, our societies – we have not been willing to compromise on very much, we want green improvements to solve our needs, we are not prepared to go without. Seeing the steady upsurging of generation Z, becoming the first generation to care enough to create an actual movement, reminiscent of the youth movement of the 60´s and 70´s, has been heartening, but also heartbreaking – our youngest generation is actually scared for their future, and frustrated with the older generations, who are in decision-making positions, dragging their heels on actual change.
And along came the Corona virus, showing us that it is actually possible to make radical and drastic changes, when faced with an immediate threat. Down through the history of mankind, we have been subjected to crises before, and although terrible to live through, crises are often the catalyst to change. Plato is credited for coining the phrase “Necessity is the mother of invention,” and often crises acts as the catalyst for fast and brave innovation, leading to rapid advances in technology, policy, and procedures. We learn from them, and become stronger and more resilient for future events. We learn to cooperate – even with our rivals or competitors, acknowledging that we are stronger together.
Working closely with the hotel industry, and operating out of Denmark, a country that chose a drastic lock-down approach to the crisis, we are seeing a level of commitment to each other, across industries and union affiliations, that is truly empowering. To save as much as possible of the hotels in the country - the industry that´s been hit the hardest and can look forward to a long and tough rebuilding period - already talks are taking place discussing the need to regulate AirBnB and other homestay providers, who have turned into unregulated and unsafe money-making machines, not contributing to job creation or growth in the local communities, and effectively pushing out young people from the property market by driving up rents. Also, we´re hearing conversations about standing together against greedy online travel agencies and booking sites, who stop at nothing to grab as many and as high commissions as possible, to the detriment of hotel owners, who are forced to hand over as much as up to 30% of their daily rate – making it hard to make ends meet, it´s expensive to run a hotel. Many also share the sentiment that staycations should be targeted more in advertising and communication for climate reasons – maybe we don´t need to fly somewhere for a city-break, we can get a lovely mini-trip just by hopping on a train and going to another part of the country. This is just in our part of the world, and related to our industry and society – but reading the news, we can see the same determination emerging everywhere.
So to sum up… We´re worried for our fellow man, for our friends and loved ones, we´re in awe of the people working in healthcare around the world, and we can´t wait for this to be over. But we´re also hoping that real change will come of it, and that we will be brave enough to rethink our way of life, and sense of entitlement.
From us to you
It´s time for us to stand shoulder by shoulder with the businesses that are the core of our business – the hotels. Without you, there is no EcoHotels!
The hotel industry worldwide is suffering, and EcoHotels want to do everything we can to support it, ensuring a sustainable future that can also – literally – sustain us all.
Booking sites are free of charge for all hotels
To that end, we are waiving all commissions for the duration of 2020 - any bookings made through our booking site are free of charge for all hotels, to help ensure the hotels´ future survival.
However, we will still uphold our commitment to donating 1 planted tree or the equivalent amount donated to 4Ocean per booking - the cost for which is paid for by EcoHotels in the name of the hotel, and will not be charged to the hotels at any point.
If you book your upcoming stay through EcoHotels, you are helping the hotels by making sure that the full rate goes entirely to the hotel, while at the same time making a difference for the climate.
BEING THE CHANGE...
EcoHotels.com is committed to giving back to the environment, and we have chosen 1 significant areas in which to make a difference:
planting trees to increase reforestation and bio-diversity.
Initially, the trees will be planted in Denmark, helping this overly farmed country to increase eco-diversity and create a livable habitat for insect and animal species, as well as reducing CO2.
In the near future, we will enter into sustainable alliances to plant trees around the world, through the EcoHotels Foundation, which is in the process of being established.
We have offices all over Europe and we look forward to explore market opportunities with you.
Send us your request
Hotel Partners FAQ
We've tried to answer any questions you may have about becoming a partner here. If you have a question about making a hotel booking with Eco Hotels, please see FAQ below.
How can I register with EcoHotels.com?
Fill in the “Hotel sign up!" form and click on "send form". Your hotel will be evaluated for participation. The next step is to sign our hotel agreement and finalise your participation by uploading information on the EcoHotels.com extranet.
Are there any charges to register?
How do I update availability, rates and other information?
You can update availability and rates online via the EcoHotels.com extranet. Our team will assist you in making changes to content, rates and/or availability of rooms.
How do I receive the confirmation for a reservation?
You will receive the confirmation by email and in your extranet overview (after a booking is made online).
Where and when does the guest pay for his/her hotel invoice?
The guest pays at the hotel upon arrival or departure. The guest will pay the rate that is confirmed by email to the hotel (as published on the EcoHotels.com website).
What can I do to receive more business through EcoHotels.com?
It is important to offer the best room rates and best possible availability. Furthermore, having a truthful and informative hotel description including actual photos of your hotel will help us sell your rooms. Our team will support you in getting the best out of the EcoHotels.com website.;
Terms and conditions
Cancellation Policy: Cancellations received after the deadline or fails to arrive (no show) will incur a charge. Please provide notice of cancellation before the deadline to avoid a penalty. In case of No show the remaining nights if any, will be cancelled. If a booking is booked under Non-refundable conditions the booker must pay the full amount of the booking charges. By completing your reservation with us, the booker has agreed to hotel initiated transactions (Merchant-Initiated Transactions (MIT)) for prepayments, no shows, and cancellations, utilising the card provided in the reservation.
General Terms and conditions - Eco Hotels
These terms and conditions (the “Terms”), as may be amended from time to time, apply to all services (the “Services”) made available by Eco Hotels ApS, Denmark, org no. 37978957, Danasvej 36B, 1910 Frederiksberg C (“EH”) online, through mobile devices, by email or by telephone.
By using Services hereunder using our website www.ecohotels.com or any of our applications through whatever platform and/or by completing a reservation, you agree to the Terms.
Collection of Personal Data
When you visit and use our website/app, we process personal data about you by using cookies. This data is used to improve our website, the user experience and to perform costumer support.
We also process your personal data when you use functions on our website, such as signing up for our newsletters, sending us data or requesting information about one or more of our services, when searching a hotel and when confirming a hotel booking.
The personal data we process are:
Names, adresses, e-mail addresses and other identity information (e.g. telephone number)
Information regarding your hotel searches and your hotel bookings via our webpage/app
The personal data we processes will normally be of non-sensitive nature.
We may use your personal data for the follwing purposes:
Providing our services: If you make a hotel seach or a booking we process personal data in order to be able to provide our services. We may share the personal data with others, for instance our hotel partners, in case you make a booking. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes. We also use the personal data in order to enforce our rights towards our partners.
Personalising your experience on our website: We may use personal data we collect about you to provide you with a personalised experience on our website, such as providing you with content in which you may be interested in and making navigation on our sites easier.
Marketing: The personal data you provide to E as well as the personal data we have collected about you indirectly, may be used by us for direct marketing purposes. Before we do so, however, we will obtain your specfic consent to have your personal data used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we contact you, or by contancting usdirectly.
Information Sharing and Disclosure:
We also transfer data to our data processors. We do not otherwise share personal data with third parties, except for the requirement to disclose your personal data as required by law and when we reasonably believe that disclosure is necessary to: protect the rights or property of ILE, our business partners, suppliers, customers or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal data as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our website.
Legal Basis for Processing of Personal Data
When you visit our website, the basis for the processing of your personal data is that it is necessary for us in order to pursue our legitimate interests in improving our website and customer experience, cf. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) which entered into force on 24 May 2016 and will apply from 25 May 2018 (“GDPR”), article 6(1)f.
When we processes personal data in order to provide our search and booking services the basis for the processing can be that it is necessary for the performance of a contract where you are a party cf. GDPR article 6(1)b or is necessary for the purposes of the basis legitimate interest pursued by us in providing our services cf. GDPR article 6(1)f.
In addition to the above, we may process your personal data for tracking and profiling for purposes of direct marketing, behavioural advertisement, location-based advertising and/or tracking-based digital market research, or if you subscribe for newletters and other marketing material. In these cases, the basis for this processing is GDPR, article 6(1)a, or article 9(1)a.
We do not believe our site is appealing to children, nor are they directed to children under 16. We do not knowingly collect personal data from persons under the age of 16. If you are a parent of a child under 16, and you believe that your child has provided us with information about him or herself, please contact us.
We may transfer your personal data to so-called “third-countries” outside the EU/EEA. However, this is only if you make a booking at one of our hotel in such countries and only to the extent neccesary to perform your booking.
Your Rights as a Data Subject
You have a number of rights regarding personal data relating to you. ILE is committed to helping you with excersising your rights as an individual and to do so please Contact Us. These rights include:
to know what personal data we process about you, for what purposes we process it, and whether we disclose the data to others;
to rectify your personal data if it is incorrect;
in certain cases, to have some or all of your personal data deleted;
in certain cases, to have the processing of your personal data restricted to storage;
to transmit or receive the personal data concerning you, which you have provided to us, when the legal basis for the processing is your consent or a contract with you, unless it is a matter covered by the GDPR, article 20(3) or (4) (so-called data portability);
in certain cases and on grounds relating to your particular situation, to object at any time to the processing of your personal data;
to withdraw any consent that you have given to the processing of your personal data, without affecting the lawfulness of processsing based on consent before its withdrawal;
to lodge a complaint with a supervisory authority: or
to not be subject to a decision based solely on automated processing, which produces legal effects concerning you or similarly significantly affecting you, unless the decision is necessary for entering into or performing in accordance with a contract between you and us, or the decision is authorised by Union or Member State law to which we are subject, or the decision is based on your explicit consent.
Information Security and Accuracy
We endeavour to protect your personal data and to maintain its accuracy and in order to do so we implement reasonable physical, administrative and technical safeguards to protect the personal data submitted to us, both during transmission and once we receive
We will retain the personal data you provide to us for 1 month. If you wish to request that we no longer use your personal data, please contact us. We reserve the right to retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links to Other Sites
You have the right to make a complaint at any time to
Borgergade 28, 5.
DK-1300 København K
+45 33 19 32 00